Use cases/Software·8 min read

How does a legal tech company get named when a managing partner or a general counsel asks an assistant what to use?

What Throughline reads, finds and drafts for a legal software company sold to law firms and in-house legal teams, and which of its numbers move.

By Throughline · Stockholm
Legal techSoftware
Clearednamed with its confidentiality answers, when a lawyer asks
What a managing partner asksAsked for AI tools that keep client data confidential. Two big names, and no word on where data is stored.
One pagefor confidentiality, retention and where data is stored
Firm and in-housetwo buyers, two sets of pages

Partners and general counsel now ask an assistant which legal tool to use. Then they check it the way lawyers check anything.

They want to know what happens to client data. Is it used for training? Where is it stored? Does the tool fit the professional rules?

Throughline reads what the assistants tell legal buyers each week, and which pages they lean on. A growth strategist sets the plan, and we draft the work that puts you in the comparison.

This page is for seed to growth stage legal tech companies. You might sell document review, contract management, drafting, legal research, matter management or eDiscovery.

You have two buyers with different questions. A law firm’s partners ask about confidentiality and their duty to clients. A general counsel asks what will clear contracts faster with a small team.

Both take advice from peers, and both now ask an assistant. The broad answers name two or three heavily funded platforms, because those have the most written about them.

What do a partner and a general counsel find before the first call?

A lawyer checks a vendor the way they would check the other side. Here is the path two legal buyers walk before a demo, and what they find when the public record lags the product.

What a partner and a general counsel find, step by step
  1. 1A partner asks for AI tools for document review at a mid-size firmTwo large platforms, from news coverage and a comparison pageOut of date
  2. 2Asks which tools keep client data confidentialThe company not named. The answer quotes a rival’s security pageOut of date
  3. 3Asks about bar confidentiality rules, like the Swedish Bar Association (Advokatsamfundet) or the ABA, and EU storageA general answer, and no vendor that addresses itOut of date
  4. 4A general counsel asks for contract tools for a legal team of fiveThe company named, from a review siteCurrent
  5. 5Opens the company’s site to check retentionNo page on retention, so the answer guessesOut of date
  6. 6Looks for the security documentationA trust page, with the documents on requestCurrent

What does Throughline read for a legal tech company?

Once you connect them, your own tools come first. The CRM shows every demo and where each buyer came from. Product analytics shows which trial accounts finished a first review or a first contract.

Search Console compares workflow searches with branded ones. Webinars and LinkedIn show which lawyers engaged, and from which kind of firm.

Then come the questions. Each week the watch asks ChatGPT, Claude, Gemini and Perplexity what legal buyers ask before a demo.

Which tools speed up review and due diligence? Which offer zero data retention and never train on client matters?

Which work inside Word and our document management system? Which suit a small in-house team reviewing DPAs and MSAs?

It asks in English, and in Swedish where lawyers do, such as “Vilka AI-plattformar för jurister uppfyller kraven på tystnadsplikt och datalagring inom EU?” Each answer is saved with who it named.

Then the profession. Legal buyers read bar guidance, the legal press and what large firms’ innovation teams publish. The scouts watch these for new guidance, rival launches and lists that change.

What do we find when lawyers ask an assistant?

The findings follow two paths, a law firm’s and an in-house team’s. Each one says where it was read and what could make it wrong.

FindingHigh confidence

Demo requests from in-house teams moved with views of the contract-playbook guide, not with the news page.

Read from
Could make us wrongA conference the same weeks can lift both.
Draft two more guides for the agreements in-house teams review most

In-house lawyers came for the playbook guide, not the news. A guide for each common agreement gives them more reasons to try the product.

FindingWatchlist

Lawyers ask more and more which tools keep client data confidential. The answers quote rivals’ security pages. The company’s answer sits in a gated PDF the assistants cannot read.

Read from
Could make us wrongAnswers vary by run and wording, and a few probes are noise.
Draft a plain confidentiality page on zero data retention, training, storage and access

The answer exists, but it sits behind a form. Moving the plain facts to a public page gives the assistants something of yours to quote.

FindingWatchlist

Firm deals stalled at the risk and IT review in the weeks its questions took longest to answer.

Read from
Could make us wrongA stall can be a budget cycle that the review only made visible.
Draft answers to the questions a firm’s risk partner and IT team always ask, on one page

Slow answers and stalled firm deals rose and fell together. Answers that are ready before the risk and IT review starts remove one reason to wait.

What do we draft for a legal audience?

We draft the pages a lawyer reads before a trial. We write in a lawyer’s register.

A confidentiality page answers zero data retention, model training, storage and access without hedging. Workflow guides cover due diligence, redlining and contract playbooks.

A page explains how the tool fits the professional rules where you sell. A comparison page says plainly when a rival is the better fit.

Guides and clips use standard templates like a sample DPA, MSA or NDA, public filings, or anonymised clauses with written permission.

A growth strategist on our team plans each piece, directs our agents through your own material and edits every line. Each draft arrives in your site’s own format, ready to publish.

A lawyer on your team or advisory board approves anything that touches the rules. Nothing goes live without that yes.

Every page is tested against the questions legal buyers ask before it goes live. A week later it is read again.

A first batch of draftsMachine cost of each draft
  • PageConfidentiality page on zero data retention, training, storage and access$6.40
  • PageWorkflow guide for due diligence review$6.40
  • PageContract playbook guide for in-house teams$6.40
  • BriefBriefing notes for two comparison pages$2.60
  • Video45s from a sample contract review, start to finish$10.80
  • SocialThree posts for the founders, from the guide$0.90
6 drafts · 0 sent without a yes$33.50

The amounts are the machine cost of each draft, made under your growth strategist’s direction. Your approval comes after. If a draft takes more runs to get right, those runs are on us.

Which numbers move, and by how much?

Lawyers buy on trust and check everything. A strong product with thin public answers gets named at home. It goes missing when a firm abroad or a general counsel asks.

Those answers move when each question a lawyer asks has a page that answers it plainly. They move faster when the risk and IT review’s questions are answered before they are asked.

How fast depends on how many workflows the product covers, and how much you can say in public about data.

We check the answers every week. They move month over month, not week to week, so your receipt reads them by the month.

The numbers legal tech runs on
The numberHow it movesWhat the size of the move depends on
Answers that name the company for its workflowsFrom missing to named, workflow by workflowHow many workflows can be shown with sample contracts or public filings
Answers on confidentiality that quote the company’s own pageFrom never to the questions it can answer plainlyWhat the company can say in public about data handling
Days a firm deal waits at the risk and IT reviewFrom weeks to days, with answers on one pageHow many firms ask outside the standard set
Demo requests that name an assistant or a searchRecorded at the request, and rising with the guidesWhether the request form asks
In-house trials that finish a first contractRises as the guides answer the first weekHow long setup takes today

The big platforms are named because more is written about them. A plain answer to the confidentiality question is open to any company willing to give it.

What happens in the first thirty days?

  1. Week 1The weekly watch of what legal buyers are told begins from your public pages. No access is needed. The CRM, product analytics, search and webinars connect when you choose.
  2. Week 2Your Visibility Plan arrives. It shows each legal question, who is named, which pages the answers use, and which gaps to close first. Once your tools are connected, it also shows where deals stop.
  3. Week 3The confidentiality page and the first workflow guide are drafted. A lawyer checks them and you approve.
  4. Week 4The first receipt arrives. It shows what shipped, what it cost and what moved.

Questions people ask

Lawyers are careful about what is claimed. Who checks the pages?

A lawyer on your team or your advisory board approves anything that touches the professional rules. Nothing goes out without that yes.

We sell to firms and to in-house teams. Is that one set of pages or two?

Two. They ask different questions, so the watch tracks them apart and the drafts follow.

The big platforms dominate the answers. Is there room?

For the broad question, they will stay named. For a specific workflow, jurisdiction or rule, the answers lean on whoever has the clearest page. That is still open.

Who on our team approves the work?

Usually a founder, with a lawyer checking anything that touches the rules. Every approval happens in one queue.

Where do we start?

With the AI visibility check. A growth strategist reviews how AI assistants see your company and replies within two business days. A call then sets the scope.

Lawyers check before they call. Make sure the answer they find is yours.

AI visibility check

Does AI name you when buyers ask?

We check

A growth strategist replies by email within two business days. No card required. Or book a call.